Yesterday at work my item voids were pretty high--9 during my shift. Now, for those who don't work in retail who are reading this blog, item voids are when you delete an item that you've already scanned for a purchase, usually because either the customer has changed his/her mind or you accidentally scanned something twice.
For some reason, management and corporate make a big deal out of item voids. They hate item voids. They get upset with us when we have too many. But seriously, I don't get what the big deal is. Can anyone enlighten me on this?
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