Running late?

I just don't get some people.  Actually, I don't get a lot of people.  But I especially don't get the people who think that just because THEY'RE running late it means that they get to cut in front of other people.  Just the other night, I had a line.  There were only two registers open because there were only two employees working.  There was a woman towards the back who yelled up to me and asked me if I she could go ahead and get checked out because she was running late.

Well, not wanting to upset the customers in front of her, I told her that it was up to the other customers as to whether or not she could skip them.  The women then asked the women running the other register (aka the manager) and the manager simply restated what I had already said.  

So the customer started asking.  The first few people in front of her let her go, but at some point someone said no.  Fine with me, not my problem.  She fumed and swore every few seconds, but she wasn't being that disruptive and no one was complaining so I just ignored her.   

She gets up to my register, starts swearing a little louder, complains about how we have horrible customer service.  I'm inclined to agree with that sentiment--we should have served our customers by kicking her out.